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Hi Adriana
I have been in Management positions for the last 15 years and have always had to have have answers to problems that people have asked me. So the biggest outcome now for me, is learning how to listen to the client and guide them to finding the answer within themselves, without me telling them what to do. It’s a very fine line. The other thing is just learning how to trust in the process to achieve the desired outcomes and becoming confident in utilising the tools i now have.
Everytime i see a client, I come away with a new learning of what I could have done better or what i didnt do but should have and this makes me feel like i have let the client down in some way.